How to leave Paymentsense

Paymentsense is a UK-focused acquirer / ISO with strong sector specialisms. Contracts can be on Paymentsense paper or on the underlying acquirer paper (often Worldpay or Elavon).

Contract specifics

Notice period
90 days standard; check renewal anniversary.
Exit fees
Variable. Bundled hardware deals often charge a residual rental fee on the terminal until end of contract.
Terminal return
Required for rental hardware. Owned hardware (less common) stays with the merchant.

What typically happens

Notice via the merchant portal or by recorded delivery. Confirmations follow. Final settlements complete in the normal cycle.

Where merchants typically move

  • Direct acquirers (SumUp, Square, Zettle, Dojo) if the issue was rate / service.
  • Other brokers (MerchantSavvy, Take Payments) if you want to stay broker-distributed.

Watch outs

  • Bundled rental on terminal hardware can run beyond the merchant-account exit.
  • Residual portal access ends at contract end; export reports first.

Compare new providers

Get quotes from the alternatives above. Two minutes, no commitment.

Get quotes →

Reviewed by Oliver Mackman, Director. Last reviewed: 2026-04-26. We do not get a benefit from you leaving any specific provider; if you read corrections needed, tell us at editorial@acceptcard.co.uk.