How to leave Stripe

Stripe Terminal is run on a no-fixed-contract pay-as-you-go basis in the UK, so leaving is mechanically simple. The harder work is migrating the underlying integration: webhooks, subscriptions on Stripe Billing, saved cards on Stripe Customers, and any custom Terminal SDK code.

Contract specifics

Notice period
No notice period. Stripe is pay-as-you-go; you can stop processing at any time.
Exit fees
No exit fee on the Terminal product itself. Bear in mind ongoing Stripe Billing subscriptions, Connect platform fees, and any prepaid Atlas / Tax annual fees if applicable.
Terminal return
Hardware (Stripe Reader M2, S700, or BBPOS WisePad 3 / WisePOS E) is owned outright once purchased. Nothing to return. Deactivate readers in the Stripe dashboard before closing the account so they cannot be paired again.

What typically happens

Most Stripe leavers stop new in-person processing first, complete pending settlements, then export Customers, Subscriptions, Invoices and Disputes via the Stripe dashboard or API. Once payouts have cleared, close the account in Settings. Saved card tokens cannot be exported in card-readable form; if you have recurring customers on saved cards, plan a re-collection or use the Stripe network token migration path with the new acquirer.

Where merchants typically move

  • Dojo Go (hospitality, retail, same-next-day settlement)
  • Square Terminal (no-contract independents)
  • SumUp Solo (low-volume mobile)
  • Adyen (£100k+ monthly volume, multi-currency)

Watch outs

  • Saved-card migration is the biggest hidden cost; plan it before you stop processing.
  • Stripe Billing subscriptions keep firing even if Terminal is unused; pause them explicitly.
  • Custom Terminal SDK code does not port; budget developer time on the new stack.
  • Disputes raised before account closure can land after; keep the email address on file monitored.

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Reviewed by Oliver Mackman, Director. Last reviewed: 2026-05-10. We do not get a benefit from you leaving any specific provider; if you read corrections needed, tell us at editorial@acceptcard.co.uk.